HappyFox is a cloud-based customer support software known for its intuitive design. It is the favored help desk solution for numerous successful global organizations and institutions.
The HappyFox iPhone app has now been launched to provide mobility to users' existing HappyFox accounts. With the HappyFox app, users can:
- Access support tickets on mobile devices
- Quickly access the "My Pending" tickets list
- Filter and view tickets by Categories and Status
- View complete Ticket Details and Ticket History
- Respond promptly to customers by adding Ticket Updates
- Add Private Notes to facilitate collaboration with other support agents
Manage your HappyFox tickets seamlessly with the convenience of an iPhone app, putting your support system right at your fingertips.
Overview
HappyFox Helpdesk is a Freeware software in the category Business developed by HappyFox Inc.
The latest version of HappyFox Helpdesk is 2.9.5, released on 02/17/2024. It was initially added to our database on 02/17/2024.
HappyFox Helpdesk runs on the following operating systems: iOS.
Users of HappyFox Helpdesk gave it a rating of 3 out of 5 stars.
Pros
- User-friendly interface that is easy to navigate and use
- Customizable ticketing system to suit different workflows and requirements
- In-depth reporting and analytics tools to track performance and customer satisfaction
- Integrations with a variety of popular apps and services to streamline workflow
- Automation features to help save time on repetitive tasks
Cons
- Can be expensive for small businesses or startups
- Some users may find the learning curve to be steep initially
- Limited customization options for the look and feel of the helpdesk interface
- Customer support may not always be immediate or responsive
Screenshots (Click to view larger)
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