2.9.5 Safe to install
HappyFox is a cloud-based customer support software known for its intuitive design. It is the favored help desk solution for numerous successful global organizations and institutions.
The HappyFox iPhone app has now been launched to provide mobility to users' existing HappyFox accounts. With the HappyFox app, users can:
- Access support tickets on mobile devices
- Quickly access the "My Pending" tickets list
- Filter and view tickets by Categories and Status
- View complete Ticket Details and Ticket History
- Respond promptly to customers by adding Ticket Updates
- Add Private Notes to facilitate collaboration with other support agents
Manage your HappyFox tickets seamlessly with the convenience of an iPhone app, putting your support system right at your fingertips.
Overview
HappyFox Helpdesk is a Freeware software in the category Business developed by HappyFox Inc.
The latest version of HappyFox Helpdesk is 2.9.5, released on 02/17/2024. It was initially added to our database on 02/17/2024.
HappyFox Helpdesk runs on the following operating systems: iOS.
Users of HappyFox Helpdesk gave it a rating of 3 out of 5 stars.
Pros
- User-friendly interface that is easy to navigate and use
- Customizable ticketing system to suit different workflows and requirements
- In-depth reporting and analytics tools to track performance and customer satisfaction
- Integrations with a variety of popular apps and services to streamline workflow
- Automation features to help save time on repetitive tasks
Cons
- Can be expensive for small businesses or startups
- Some users may find the learning curve to be steep initially
- Limited customization options for the look and feel of the helpdesk interface
- Customer support may not always be immediate or responsive
FAQ
What is HappyFox Helpdesk?
HappyFox Helpdesk is a cloud-based customer support software that helps businesses manage their customer inquiries and support tickets efficiently.
What features does HappyFox Helpdesk offer?
HappyFox Helpdesk offers features such as ticket management, automation, reporting and analytics, knowledge base, integrations, and multi-channel support.
Is HappyFox Helpdesk easy to set up?
Yes, HappyFox Helpdesk is known for its simplicity and ease of setup. Users can quickly configure the software and start using it to manage customer support tickets.
Can HappyFox Helpdesk be customized?
Yes, HappyFox Helpdesk can be customized to fit the specific needs of businesses. Users can create custom ticket fields, workflows, and automations.
Is HappyFox Helpdesk secure?
Yes, HappyFox Inc. takes security seriously and ensures that data in HappyFox Helpdesk is encrypted and protected with industry-standard security measures.
Does HappyFox Helpdesk offer mobile support?
Yes, HappyFox Helpdesk has mobile apps for iOS and Android devices, enabling users to manage customer support tickets on the go.
What kind of customer support does HappyFox Inc. provide?
HappyFox Inc. offers 24/7 customer support to assist users with any issues or questions they may have about using HappyFox Helpdesk.
Can HappyFox Helpdesk integrate with other tools and software?
Yes, HappyFox Helpdesk offers integrations with popular tools like Salesforce, Slack, Shopify, and more to streamline workflows and improve productivity.
How does pricing work for HappyFox Helpdesk?
HappyFox Helpdesk offers pricing plans based on the number of agents using the software, with different tiers offering various features and levels of support.
Is there a free trial available for HappyFox Helpdesk?
Yes, HappyFox Helpdesk offers a free trial period for users to test out the software and its features before making a commitment to purchase.
Screenshots (Click to view larger)
Related products
Active Directory Assist
Securely manage Active Directory from anywhere and anytime! Absolutely NO server component required. ADAssist is innovative, intuitive and beautifully designed with native iPhone and iPad support.
Admin By Request
Seamless Privilege Management with Admin By Request
Aruba CX
The Aruba CX mobile app facilitates the connectivity procedures of an ArubaOS-CX switch to the network by offering a user-friendly solution.
CallHarbor Mobile
The CallHarbor Mobile app provides users the convenience of accessing their business extension on the go. Functions include making and receiving calls, managing answering rules, checking voicemail, sending chat messages and SMS, and …
CX Wireless Provisioning
The CX wireless provisioning mobile app streamlines the process of connecting an AOS-CX switch to a network, offering a convenient solution for deploying and managing switches directly from a mobile device.
dash Card - Expense Management
Give your employees the ability to access funds promptly while ensuring the safety of your company's financial resources.
ENA SmartUC
ENA SmartUC is a comprehensive unified communications app that seamlessly integrates cloud calling, video conferencing, messaging, and collaboration features into a single platform.
Endpoint Central
Streamline Your IT Management with Endpoint Central
ExtremeCloud IQ Companion
The ExtremeCloud IQ Companion app offers a comprehensive solution for onboarding and monitoring networking devices directly from your smartphone.
JumpCloud Admin
Streamline Your IT Management with JumpCloud Admin
Kandji Self Service
Kandji Self Service Mobile app provides end users access to a carefully selected library of apps and tools by their IT administrators.
NinjaOne Mobile
NinjaOne is a unified IT management solution that stands out in the industry, streamlining and consolidating IT management workflows into a centralized interface.
NinjaRMM Screenshare Utility
The Screenshare Utility by NinjaRMM serves as an integrated remote control tool designed to facilitate efficient and secure management of your Windows, Mac, and Linux endpoints directly through the NinjaRMM mobile application.
Reftab
Reftab is a versatile mobile asset management and maintenance software solution. With Reftab, users can efficiently assign assets, carry out routine maintenance tasks, and relocate assets using mobile phones and tablets.
Sperry Rail
Stay informed with the latest updates and developments concerning Sperry Rail. Access your account information by signing in.
Spiceworks Help Desk
Spiceworks Cloud Help Desk Management System Access your help desk tickets and user information from any location. Spiceworks Help Desk (mobile) provides IT professionals with essential tools and information for efficient job …Latest Updates
Spintires: MudRunner 1
Experience Off-Road Adventures Like Never BeforeLatest News
Latest Reviews
 |
Stickman Clans
Unleash Your Inner Hero in Stickman Clans! |
 |
SRP FCU Mobile
SRP FCU Mobile: Banking at Your Fingertips |
 |
Srood Rap
Unleash Your Inner Music Producer with Srood Rap! |
 |
Nellie Mae
A Fresh Take on Modern Youth Themes |
 |
Fun Mouth Doctor, Dentist Game
A Dental Adventure for Kids! |
 |
Smart Air Printer App
Effortless Printing with Smart Air Printer App |
 |
UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition! |
 |
Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package! |
 |
Microsoft Edge
A New Standard in Web Browsing |
 |
Google Chrome
Fast and Versatile Web Browser |
 |
Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications |
 |
Microsoft Update Health Tools
Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date! |
